Friday 1 February 2013

> > Jawatan Kosong Lotus Cars After Sales Service- Workshop Manager


In line with the company’s expansion plan, we invite suitable applicants with committed, dynamic, responsible and self-motivated individuals to fulfill the following position:


After Sales Service- Workshop Manager
Responsibilities:
Build and develop a market for after sales service work
Planning, organize and control after sales service work load and inspect all completed work.
Advises customers of necessary repair service including estimates of cost and completion date
Handles customer complaint pertaining to service and repair work.
Managing after sales service revenue and customer satisfaction target, manpower, training, tools, 5S,Develop service advertising and
 promotion programs
Responsible for after sales service budget preparation and management.
Works in coordination with Parts,Administration, Sales and Management.
Provide daily, monthly and/or as and when any other report require.
Responsible for serving, managing and retaining customer.
Ensure all customer cases are attended and delivered as promised.
Ensure monthly sales and Customer Satisfaction Index target are achieved.
To provide daily, monthly and/or as and when any other report require.
Any other jobs as assigned by the principal or head quarter.
Requirements:
Minimum 5 years working experience in related field with minimum Diploma qualification and above.
Self motivated and able to able extra hours including weekends.
Good command of language both English and BahasaMalaysia in verbal and writing.
Computer literate in Microsoft Office.
Interested candidates are required to apply online together with their personal particulars, qualifications, working experience (if any) and contact number or email to Please Login or Register to apply this job online.
Contact: 03-8026 9203 / 9215 / 9246

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